Step-by-step guidance to set up your Ledger hardware wallet safely. No technical experience required.
Follow these 4 simple steps
Your keys never leave your device
Follow our comprehensive guide to set up your Ledger wallet securely. Each step includes detailed instructions and security tips.
Check contents and verify authenticity
Remove your Ledger device from the box
Ensure you have the USB cable included
Check for any tampering or damage
Verify the hologram sticker is intact
Keep the recovery sheet safe
Never use a device that appears tampered with or doesn't have the official Ledger hologram.
Watch our step-by-step video guide for visual learners. This 10-minute tutorial covers everything you need to know.
Ledger wallets provide multiple layers of security to keep your crypto assets safe. Learn about the advanced features protecting your digital wealth.
Military-grade security chip protects your private keys from physical and digital attacks.
Keep your crypto completely offline, away from hackers and online threats.
Built-in screen ensures transaction details can't be tampered with by malicious software.
Transparent software that's been audited by security experts worldwide.
Your 24-word recovery phrase is your ultimate backup. Even if you lose your device, you can always restore access to your crypto using this phrase.
Ledger devices meet the highest security standards and have been certified by independent security laboratories.
Always purchase Ledger devices from official sources only. Counterfeit devices may compromise your security. Never enter your recovery phrase on any website or computer - legitimate services will never ask for it.
All Ledger devices offer the same high-level security. Choose based on your features and budget preferences.
Perfect for beginners with essential security features
Advanced features with Bluetooth connectivity
Latest generation with touchscreen interface
Ledger wallets are compatible with multiple platforms and connection types
Windows, macOS, Linux
iOS & Android apps
USB-A & USB-C support
Wireless connectivity
Get answers to the most common questions about Ledger wallet setup and security. Still have questions? Our support team is here to help.
A hardware wallet is a physical device that stores your cryptocurrency private keys offline, away from hackers and malware. Unlike software wallets that store keys on your computer or phone, hardware wallets provide 'cold storage' security. This means your crypto is protected even if your computer is compromised. Think of it like keeping your money in a bank vault instead of under your mattress.
Setting up a Ledger wallet is designed to be beginner-friendly and typically takes 10-15 minutes. The process involves: connecting your device, installing Ledger Live software, creating a PIN, and backing up your 24-word recovery phrase. Our step-by-step guide walks you through each step with clear instructions and security tips.
If you lose your Ledger device, your crypto is still safe! As long as you have your 24-word recovery phrase, you can restore your wallet on any new Ledger device or compatible wallet. Your recovery phrase is like a master key that can recreate all your accounts. This is why it's crucial to keep your recovery phrase secure and never share it with anyone.
Yes! Ledger devices work with both desktop and mobile devices. The Ledger Nano X supports Bluetooth for wireless mobile use, while other models can connect via USB cable using OTG adapters. The Ledger Live mobile app is available for both iOS and Android, allowing you to manage your crypto on the go.
Ledger devices support over 5,500 different cryptocurrencies, including Bitcoin, Ethereum, and most major altcoins. The number of apps you can install simultaneously depends on your device model - the Nano S Plus supports 3-20 apps, while the Nano X can hold up to 100 apps. You can always uninstall and reinstall apps without losing your crypto.
No, your 24-word recovery phrase is generated during setup and should only be written down on the provided recovery sheet. Ledger devices never store or transmit your recovery phrase. The phrase is mathematically linked to your private keys but is separate from them. This design ensures that even if your device is stolen, your recovery phrase remains secure.
You have 3 attempts to enter your PIN correctly. After 3 incorrect attempts, your Ledger device will automatically reset to factory settings as a security measure. Don't worry - you can restore your wallet using your 24-word recovery phrase. This feature protects against brute force attacks if someone finds your device.
No, physical possession of your Ledger device alone is not enough to steal your crypto. An attacker would need your PIN to unlock the device. Even with your PIN, they couldn't access your recovery phrase or transfer funds without additional confirmation on the device screen. The secure chip is designed to resist physical tampering and extraction attempts.
Our support team is available 24/7 to help you with any questions about your Ledger device setup or security concerns.
Our expert support team is here to guide you through every step of your Ledger journey. From setup to advanced security questions, we've got you covered.
Get instant help from our support team
Send us a detailed message about your issue
Speak directly with a security expert
Common issues during initial setup
Getting StartedUnderstanding and securing your backup
SecurityUSB and Bluetooth connectivity problems
TechnicalHow to safely update your device
MaintenanceManaging device security features
SecurityInstalling and managing crypto apps
AppsDon't panic! Your crypto is safe if you have your recovery phrase. Follow these steps immediately:
Ensure your 24-word phrase is safely stored offline
Report the incident through live chat or phone
We'll help you get a new device quickly
Use your recovery phrase to restore access
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